How do I return an item?
Orders may be canceled up to the time they have gone into production. Once we have begun fabrication on a custom built to order item it may not be canceled.
• Standard non-custom bottle displays may be returned up to 14 days after delivery.
• Return shipping costs are the responsibly of the customer.
• Displays must be in the original packaging. If the original packaging has been discarded then it may not be returned. This is due to the high risk of damage during return shipping without its original packaging.
• Displays must be in new and unused condition. A 15% restocking fee will be applied to unused displays. If a display has been visible used there will be a 25% restocking fee applied.
*Standard liquor displays include 1,2,3,4 Step Bottle Displays including low profile displays with black finishes.
• All other products on our website are built to order and cannot be returned for any reason.
• These products include:
• Ice Displays
• Non-Standard Liquor Displays (wraps, corners, islands…etc)
• Any products with custom dimensions or specifications
• Any products with logos or branding